Spa on the Move ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our massage home service ("Service").
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms, please refrain from using our Service.
1. Information We Collect
We may collect the following types of information when you interact with us:
1.1 Personal Information
• Name
• Contact details (phone number, email address)
• Address for the service
• Payment details (processed securely through third-party payment processors)
1.2 Non-Personal Information
• Device information (e.g., browser type, IP address)
• Usage data (e.g., pages visited, interaction with our website or app)
2. How We Use Your Information
We use your information to:
• Provide and manage the Service
• Confirm and schedule your appointments
• Process payments securely
• Respond to your inquiries or complaints
• Improve our Service and customer experience
• Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
• Service Providers: Third-party vendors that help us deliver the Service (e.g., payment processors, IT support).
• Legal Authorities: When required to comply with UAE laws, regulations, or legal processes.
4. Data Storage and Retention
Your personal information is stored securely on our systems. We retain your information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
5. Data Protection
We implement robust security measures to protect your personal information, including encryption and secure storage. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Under UAE privacy laws, you have the right to:
• Access and request a copy of your personal information
• Correct inaccuracies in your personal information
• Request the deletion of your personal information (subject to legal requirements)
• Withdraw consent for processing your information
To exercise these rights, contact us at support@spaonthemove.com.
7. Cookies and Tracking Technologies
We may use cookies to enhance your experience on our website. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or UAE laws. Updates will be posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
support@spaonthemove.com
